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Team and access
How do I give a team member access?
Use the business team or staff invitation tools. Give access only to people who need it and choose the role or permissions offered by the system.
How do I add or update a co-owner?
Open Ownership Relationships for the business and follow its add, verify, or transfer workflow. Ownership changes may require the other person’s approval or supporting evidence; use only accurate ownership details.
How does a staff invitation work?
Invite the staff member from the business invitation or people-management page. They must accept or complete the requested sign-in step. If an invitation expires or is wrong, review its status and issue a new one if the system allows.
Why cannot a staff member access a business feature?
Access depends on the staff role, assigned permissions, business context, and account status. Ask the owner/admin to review the person’s access and branch assignment rather than sharing another person’s login.
What should I do from the staff dashboard?
Sign in with your own staff account and open the assigned business dashboard. Work only on the orders, bookings, or tasks allowed by your role, and contact the business owner if a needed action is not available.
Why did my staff access expire or stop working?
Access may be disabled, expired, or changed by the business owner, or your account may need attention. Contact the owner to review your invitation, role, and account status; do not use another person’s credentials.
Still need help?
When describing an issue, include the page name. Never share your password or OTP.
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