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Customer profile and notifications
How do I update my customer profile or address?
Sign in to the customer account, open Profile, and update the available contact or address fields. Review the saved details before placing your next order.
Why do I need to verify my email or mobile?
Verification helps confirm that you can receive account messages and may be required for a specific action. Use the latest code sent to your registered contact and never share it with anyone.
Where can I see Dukovo notifications?
Open Notifications from the site header or your account area when signed in. Some updates may also be sent to the contact details registered with your account.
How can I request a copy of my account data or close my account?
Open the account privacy or data tools if available, and follow the verification steps. If you cannot find the option, contact support from the Help Center with your account contact; never send your password or OTP.
Still need help?
When describing an issue, include the page name. Never share your password or OTP.
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