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Delivery partner help
How do I register as a delivery partner?
Complete the delivery-partner registration form with your real contact and vehicle details. Submit requested identity and vehicle documents, then wait for the account review and activation status shown in the portal.
Why are my delivery-partner documents pending or rejected?
Open the document or KYC status in your partner portal and read any review note. Upload a clear, valid document of the requested type; contact support if no reason or next step is shown.
How do delivery job offers and assignments work?
Open your partner portal to review available or assigned jobs. Check pickup, drop, amount, and time details before accepting; only accept a job you can complete safely and on time.
How do I update a delivery as picked up or completed?
Use the job status actions in the partner portal and follow any required customer or delivery OTP/check step. Update status only after the real-world step is complete and never ask a customer to share an OTP outside the authorized flow.
Where do I check delivery earnings or payout status?
Open the earnings, statements, or payout area in the partner portal. Check completed assignments, adjustments, and payment status; contact support with the statement reference if a settled amount is missing.
How should I update my delivery location or availability?
Use the partner portalβs availability or location controls when provided. Keep location sharing on only while needed for an active task, and follow the portal instructions if GPS permission or a location update is required.
Still need help?
When describing an issue, include the page name. Never share your password or OTP.
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