How can we help you?
Choose a topic or search for an answer. Help is shown in your selected language.
Billing, coins and storage
How do I upgrade or change my business plan?
Open Business Pricing or Plan Upgrade for the selected business. Compare the current plan, included features, price, and billing period, then follow the confirmation and payment steps shown.
What happens when business storage is full?
Open Business Storage to review usage, quota, and available cleanup or purchase options. Remove only files no longer needed and verify whether a document or media item is used by a live listing before deleting it.
What are Dukovo Coins and where can I see the balance?
Open the coin balance or Dukovo Coins page for the selected business. Review the current terms and transaction details shown there; do not treat coins as cash unless the feature explicitly says so.
Where can I check a plan or feature payment?
Open the relevant plan, subscription, or purchase page and check its payment status and receipt/reference. If payment is pending, avoid paying twice until the status or support instructions clarify the next step.
Still need help?
When describing an issue, include the page name. Never share your password or OTP.
Support contact details are not configured yet.